Shipping policy

Processing Time

• Orders are processed within 1-2 business days. (Monday- Saturday, excluding public holidays).
• Pre- Order items will ship according to the estimated date listed in the product description.

Shipping rates & Delivery times

Ireland- Standard post - ESTIMATED- 2-4 Business days 

UK & EU- Standard Post- ESTIMATED- 3-7 Business days 

International- Tracked Courier- ESTIMATED- 7-14 Business days

(All delivery times are estimates and may vary due to customs or postal delays.)

Order Tracking

• All orders for delivery are sent with tracking numbers, emailed to you once your package is dispatched.
• You can track your order directly via our couriers website.

Pre-Orders

• If your order includes a pre-order item, your full order will ship once the pre-order is ready.
• You'll receive updates via email as we get closer to the ship date.

Customs & Duties

• Customers are responsible for any customs charges, import duties, or taxes that may apply.

Delays or Issues

If your order hasn't arrived within the estimated time frame, please email us at info@collawear.com with your order number and we will investigate.